Flash Sale: Select donors with special pricing & blastocyst guarantees. Flash Sale: Select donors with special pricing. View Eligible Donors

How do I request a refund if eligible?

If the guarantee’s conditions are met and your clinic confirms the required steps, Lucina will issue a full refund (excluding shipping) according to your program terms. Refunds are processed quickly and transparently by our finance team.

What happens if my cohort doesn’t produce the guaranteed outcome?

If the guaranteed outcome is not reached, Lucina’s guarantee programs offer replacement cohorts and, if needed, refund protection to support your path to success. The specific support depends on the guarantee you select—such as blastocyst, PGT-A, or live birth options.

You can review the full details of each program here: Lucina Guarantee Programs

Note: Guarantee benefits vary by program, and some promotional offers may not include guarantee terms, so we recommend confirming eligibility during your consultation.

What guarantees do you offer, and how do they work?

Lucina offers three comprehensive guarantee programs to secure your outcome and investment:

  • Blastocyst Guarantee ($19,000): At least one viable blastocyst per cohort.
  • PGT-A Guarantee ($25,000): At least one PGT-A-passed blastocyst.
  • Live Birth Guarantee ($54,800): Up to six cohorts (two at a time) until you achieve a live birth or four PGT-A embryos. If not achieved, receive a full refund.

All programs are fixed-price and outcome-driven, providing full transparency and peace of mind.

Are there discounts for military or multiple cohorts?

Lucina proudly provides special pricing for military families and discounts for multiple-cohort purchases. Package options include single, double, triple, and full-batch bundles designed to make family building more cost-effective.

Do you accept insurance or provide billing codes?

Lucina does not participate in health insurance plans and does not issue medical billing codes (CPT / HCPCS). We can, however, provide an itemized receipt that you may submit to your insurer for possible reimbursement.

Do you offer payment plans or financing options?

Yes. Lucina works with trusted financial institutions to make your journey more affordable. Our partners include CapexMD, PatientFi, Comerica Bank, First Republic Bank, LightStream, Prosper Healthcare Lending, and SoFi Personal Loans. Flexible monthly plans are available to approved applicants.